SHIPPING OPTIONS
(within the 48 contiguous United States)
STANDARD expected within 5 - 7 business days after leaving our warehouse
SECOND DAY expected delivery 2 business days after leaving our warehouse
NEXT DAY expected deliver on next business day after leaving our warehouse
Deliver options do not reflect holiday schedules and may vary in certain regions. We ship orders as soon as possible. Orders take approximately 1 week to be processed and shipped out Please allow 2 weeks for us to process orders with monogramming or screen-printing. Orders involving new artwork are processed after your final approval. Some customized items such as embroidered deck mats and logo gift times take up to 4 weeks to complete.
ESTIMATED SHIPPING & HANDLING CHARGES
(within the 48 contiguous United States)
Order Total
|
Shipping Charge |
| $ 0 - 30 |
$ 7 |
| 31 - 70 |
8 |
| 71 - 110 |
9 |
| 111 - 150 |
11 |
| 151 - 200 |
13 |
| 201 - 300 |
15 |
| >300 |
5% of value |
Express and international shipping options are available. Shipping charges are subject to change.
RETURN POLICY
Smallwood's Yachtwear is dedicated to your satisfaction.
We strive to send merchandise as you expect, but we understand that fit and colors can vary
We exchange merchandise within 60 days of the purchase date - we can only accept returns of unwashed, unworn merchandise that is not monogrammed, printed, or otherwise customized; merchandise not purchased on sale or discontinued.
Certain special-ordered, non-stock items must be returned within 30 days of purchased and may be subject to a 15% restocking fee.
We encourage you to call or email your sales associate for details no returning specific items and for assistance with exchanging or returning merchandise for a full refund.
The Human Touch
Every effort is made to fulfill orders with the correct merchandise, but there is a slight chance that you could receive an incorrect item. Please contact your sales associate as soon as you realize the discrepancy. Of course we take full responsibility for errors and defects so we'll incur all shipping costs in returning these items and sending out replacements.
Where are you?
Returning within the United States: Send to Smallwood's - Returns, 1001 S.E. 17th St., Fort Lauderdale, FL 33316
Include a copy of the original invoice and a brief explanation as to the reason for the return and exchange item information.
Returning from the outside the U.S.: Same as above, but we also need a little more help. The correct paperwork and communications will ensure we receive your shipment.
Need Help? Just give us a call or email
shipping@smallwoods.com, they will help you!